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The Best Service Is No Service
How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs
Bill Price, David Jaffe (CD-bok)
Leveranstid: 5-15 arbetsdagar – Fraktklass A
Fraktklass A
29 kr
Fraktklass A gäller för de flesta CD, DVD och Böcker. Även mindre hemelprodukter
Arguing that customer service is only needed when companies do something wrong and that businesses need to adop a "no service" mindset, the authors explain how to eliminate the need for service by satisfying customers the first time and by treating a customer service call as a point of dysfunction that requires fixing. Simultaneous.
Fakta
| Förlag: | Brilliance Audio | Kategori: | Affärer & Marknadsföring |
|---|---|---|---|
| Leveranstid: | 5-15 arbetsdagar | Bandtyp: | CD-bok |
| ISBN: | 9781423360087 | Antal sidor: | |
| Språk: | Engelska | ||
| Titel: | The Best Service Is No Service | Författare: | Bill Price, David Jaffe |
| Redaktör: | Uppläsare: | Jim Bond | |
| Översättare: | Releasedatum: | 2008-03-21 | |
| Upplaga: | Abridged | ISBN 10: | |
| Serie: | |||
| PlayingTime: | 600 |
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