The Best Service Is No Service

How to Liberate Your Customers from Customer Service, Keep Them Happy, & Control Costs

(CD-bok)

269 kr
Antal

Leveranstid: 5-15 arbetsdagar – Fraktklass A

Fraktklass A

29 kr

Fraktklass A gäller för de flesta CD, DVD och Böcker. Även mindre hemelprodukter

Arguing that customer service is only needed when companies do something wrong and that businesses need to adop a "no service" mindset, the authors explain how to eliminate the need for service by satisfying customers the first time and by treating a customer service call as a point of dysfunction that requires fixing. Simultaneous.

Fakta

Förlag: Brilliance Audio  Kategori: Affärer & Marknadsföring 
Leveranstid: 5-15 arbetsdagar  Bandtyp: CD-bok 
ISBN: 9781423360087  Antal sidor:  
Språk: Engelska     
Titel: The Best Service Is No Service  Författare: Bill Price, David Jaffe  
Redaktör:   Uppläsare: Jim Bond  
Översättare:   Releasedatum: 2008-03-21 
Upplaga: Abridged  ISBN 10:  
Serie:      
PlayingTime: 600     

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