At the centre of any caring role is listening attentively to the concerns, stories and needs of others. But to develop the skills of listening, learning, caring and counselling, you need support and training. Listening, Learning, Caring and Counselling (LLCC)is the comprehensive guide, full of ideas and techniques, to fill that role. It is not a book about fundamental counselling skills.

Instead, Author Dr. Cate Howell focuses on how professionals can assist clients as they work through the issues they commonly present with - such as low mood, relationship issues, loss and grief. A number of different therapies and their related techniques are described and synthesized into the LLCC approach, while case-studies, skills and tips for everyday practice make it a practical and user-friendly resource. LLCC is essential reading for counsellors, support workers, case workers, medical practitioners, health professionals, emergency workers and those in the fields of human resources and life coaching.