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ISO/IEC 20000 an Introduction
-4 %

ISO/IEC 20000 an Introduction

741 kr

741 kr

Tidigare lägsta pris:

769 kr

I lager

Ons, 21 maj - tis, 27 maj


Säker betalning

14-dagars öppet köp


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Adlibris


Produktbeskrivning

CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation

Artikel.nr.

2909addd-83b3-4820-801a-729b1a188ff8

ISO/IEC 20000 an Introduction

741 kr

741 kr

Tidigare lägsta pris:

769 kr

I lager

Ons, 21 maj - tis, 27 maj


Säker betalning

14-dagars öppet köp


Säljs och levereras av

Adlibris