Describes the principles that should always guide your interactions with participants from a real-world perspective. This title provides you with examples of how to apply these principles across a variety of situations throughout the user research process, from technical difficulties to emotional outbursts to awkward interactions.


Format Häftad Omfång 364 sidor Språk Engelska Förlag Elsevier Science & Technology Utgivningsdatum 2013-11-21 ISBN 9780124047006