Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.


Format Häftad Omfång 368 sidor Språk Engelska Förlag John Wiley & Sons Inc Utgivningsdatum 2015-01-20 ISBN 9781118725603