This book focuses specifically on the importance of managing and supporting people in health care services. Human resources are the most significant aspect of health care budgets and the attraction and retention of quality staff remains a pressing concern. This book addresses this issue directly and provides both a theoretical framework and extensive practical guidance in this vital aspect of health care management.Up-to date information on the context of health services today and the business agenda Relevant - Specifically aimed at nurses and nursing Practical - readers reflect on real life examples to see how they can use their skills in practice