Are you confident that your performance management and appraisal systems are used to their full potential? Packed with practical techniques and easy-to-use exercises, handouts and facilitators' notes, this toolkit provides an effective way to train your managers efficiently and effectively. And to support the implementation of your performance management and appraisal system, this toolkit also provides: guidance on setting up your own appraisal system; sample appraisal documentation; advice on making the case for appraisals; and, a customisable PowerPoint presentation.