Ever come away from a conversation thinking ‘I could have handled that better’?

Soft skills are a dark art, but one you are already using when you are at your best.

With her simple NALED framework, Lucy Harrison has already helped hundreds of leaders be at their best more oftenNow you too can choose to hold a different kind of conversation.

Designed and road-tested with busy industry managers, this guide and toolkit will help you improve team engagement, ideas and performance.

LUCY HARRISON is the founder of leadership consultancy the Harrison Network, delivering training and coaching in organizational development with a focus on human-centred leadership.

Foreword by Adrienne Kelbie, CBE

Format Häftad Omfång 240 sidor Språk Engelska Förlag Practical Inspiration Publishing Utgivningsdatum 2022-05-24 ISBN 9781788603485