What do your colleagues, spouse and kids have in common with a five-ton killer whale?

This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at homeIt explains the difference between ''GOTcha'' (catching people doing things wrong) and ''Whale Done!'' (catching people doing things right).

A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.

Format Häftad Omfång 144 sidor Språk Engelska Förlag John Murray Press Utgivningsdatum 2019-01-10 ISBN 9781529309386