This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.


Format Häftad Omfång 184 sidor Språk Engelska Förlag Taylor & Francis Inc Utgivningsdatum 2011-05-11 ISBN 9781563273766