Raving Fans!

Name: Raving Fans!
SKU: 9780006530695
Price: 181 SEK
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Produktbeskrivning

With a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad.Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.

Artikel.nr.

8e902294-ae54-5d32-a1e1-2969b82c5bb8

Bokdetaljer
Format	Pocket
Språk	English
Antal sidor	160
Utg.datum	1998-06-15
Förlag	HarperCollins Publishers
Författare	Kenneth Blanchard and Kenneth Blanchard,
Dimensioner	196 × 129 × 8 mm
Vikt	92 g
ISBN	9780006530695
Ursprungsland	GB

Raving Fans!

181 kr

I lager

Fre, 11 sep - tis, 15 sep

Hemleverans

Säker betalning

14-dagars öppet köp

Säljs och levereras av

BookOutlet.se

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